Noida: Two women were trapped for nearly an hour inside a steam bath at Tata Eureka Park in Sector 150 earlier this week on Tuesday after its door lock jammed.The pair, Parul Chaturvedi and Taruna, had booked a 30-minute steam bath session around noon at the condominium’s clubhouse when the door lock of the heated chamber malfunctioned and trapped them inside. The women shouted for help as they struggled to get out, but no one came to their aid since there were no staff members present in the clubhouse.“We had booked the steam bath for 30 minutes from 12 pm. On entering, we found the steam chamber was unclean and called the staff to clean it. Once we finally began the session, the steam filled the room and the system ran for about 30 minutes before automatically shutting off. As we tried to step out, we found the door wouldn’t open. We kept trying for 10-15 minutes, but the lock had jammed,” Chaturvedi (45) told TOI.The women said they began feeling dehydrated and panicked inside the steam chamber. In desperation, Chaturvedi climbed onto a slab and used a small rod—one that she found inside the chamber and mistook for an alarm lever—to break the false ceiling and managed to dislodge a larger rod. “Using it, we smashed the lock open. We kept shouting for help and banging on the door, but received no response. Once outside, we walked to the reception but found no one there, too,” Chaturvedi claimed. A video circulating online shows the damaged lock and broken ceiling tiles.The women complained of exhaustion and an accelerated heart rate. According to doctors, overexposure to heat can overwhelm the body’s ability to regulate its temperature and lead to severe complications like seizures, heart attack, liver failure, blood clotting and kidney injury as well.Residents, meanwhile, have accused the developer and the maintenance agency of the society, CBRE, of shoddy upkeep, delayed response and lack of emergency protocols. Despite charging Rs 4.25 per sq ft as a maintenance fee, which comes to around Rs 6,700 a month for some flat owners, there are frequent technical faults and untrained staff, residents said. Though no police complaint has been filed, residents have demanded a safety audit of all recreational facilities. Spokesperson of the builder said a reviewwas initiated with the facility management to determine the cause of the malfunction and ensure all safety and operational protocols were reinforced. “We are also extending every possible support to those affected. We remain committed to upholding the highest standards of quality, safety, and care across all our developments, and we are addressing this matter with utmost seriousness,” the spokesperson said.